PATHWAYS TRANSPORTATION

Serving Northeast Ohioby Scheduled Request

Scheduled non-emergency medical transportation for facilities, residents, families, and private-pay riders across our primary Northeast Ohio service area.

LOCAL COVERAGE

Primary Service Area

Pathways primarily serves Geneva, Madison, Kirtland, Ashtabula County, Lake County, and surrounding Northeast Ohio communities. Availability may depend on pickup location, destination, scheduling, ride needs, and existing commitments.

Call to confirm availability.

Geneva

Madison

Kirtland

Ashtabula
County

Lake
County

Surrounding
Northeast Ohio

LOCAL TRANSPORTATION

Transportation Support for Facilities and Families

Pathways supports scheduled medical transportation needs for nursing homes, rehab centers, assisted living communities, memory-care communities, families, residents, and private-pay riders by request and availability.

SCHEDULING

Call to Confirm Ride Availability

Transportation needs vary by pickup location, destination, timing, wait time, and return-trip needs. The best way to confirm service is to contact Pathways directly.

01

Pickup Location

Where the rider will be picked up.

02

Destination

Medical facility, specialist, therapy, or approved ride need.

03

Appointment Time

Scheduled time and expected transportation window.

04

Return-Trip Needs

Return coordination when arranged during scheduling.

05

Scheduling Availability

Trips are confirmed based on availability and existing commitments.

CLEVELAND-AREA MEDICAL TRIPS

Cleveland-Area Medical Trips by Scheduled Request

Longer-distance medical transportation to Cleveland-area hospitals, specialists, outpatient centers, and care facilities may be available when scheduled and confirmed in advance.

Cleveland trips are scheduled medical trips, not on-demand taxi service.

RIDERS & PARTNERS

Who We Serve in These Areas

FACILITY PARTNERS

Facilities

Scheduled transportation support for nursing homes, rehab centers, assisted living, and memory care.

SCHEDULED RIDERS

Residents

Safe, scheduled rides to medical appointments and care facilities.

FAMILY SUPPORT

Families

Transportation coordination for loved ones getting to important medical care.

BY REQUEST

Private-Pay Requests

Transportation may be available by scheduled request and subject to availability.

SIMPLE PROCESS

How Scheduling Works

1

Share Ride Details

Pickup, destination, rider needs, and contact information.

2

Confirm Appointment

Appointment time, timing needs, and expected transportation window.

3

Confirm Availability

Pathways confirms the trip when scheduling and capacity allow.

4

Coordinate Return Trip

Return-trip needs can be arranged when requested in advance.

Need Transportation in Our Service Area?

Call Pathways to discuss scheduled non-emergency medical transportation for facilities, residents, families, and private-pay riders across our primary Northeast Ohio service area.