CONTACT PATHWAYS

Request a Ride

Request scheduled wheelchair-accessible transportation for medical appointments, facility trips, and approved private-pay transportation across Northeast Ohio.

For time-sensitive scheduling questions, please call us directly.

Call 440-628-7491 Start Ride Request

DIRECT CONTACT

Contact Pathways

Call or email us with scheduling questions, facility coordination, or ride-request questions.

PHONE 440-628-7491 Best for time-sensitive scheduling. EMAIL [email protected] For general questions and coordination.

REGULAR HOURS Monday–Friday 8:00 AM–5:00 PM Weekends, evenings, and holidays by appointment.

PRIMARY SERVICE AREA

Northeast Ohio

Geneva, Madison, Kirtland, Ashtabula County, Lake County, and surrounding communities.

Cleveland-area medical trips by scheduled request.

View Service Area →

RIDE REQUEST

Request Transportation

Share the trip information below and a member of the Pathways team can follow up regarding scheduling and availability.

Your Name *

Phone Number *

Email Address

Facility or Organization

Rider Name, if different

Mobility / Transportation Needs

How did you hear about Pathways? *

Pickup Location *

Destination *

Requested Transportation Date *

Appointment / Required Arrival Time *

Trip Type

One Way Round Trip Not Sure Yet

Return Trip Details

Return time not known yet Request driver wait

For round trips. If known, include your estimated return time below. Driver wait is subject to availability.

Additional Transportation Details

Please leave out Social Security numbers, insurance IDs, and medical records.

FOR FACILITY SCHEDULERS

Coordinating Transportation for a Resident?

Pathways works directly with facility teams to coordinate scheduled appointments, recurring transportation, and backup transportation needs.

View Facility Support →

Recurring & Scheduled Trips

Coordinate upcoming appointments and repeat transportation needs.

Backup Transportation

Additional support when scheduling and availability allow.

Facility Information

Service details, transportation policies, insurance, and vendor information are available upon request.

READY TO GET STARTED?

Let’s Coordinate Your Transportation

Call Pathways to discuss your upcoming trip and transportation needs.

Call 440-628-7491 Request a Ride